Temporary Virtual RN (4 month contract)

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

The Registered Nurse (RN) is an essential part of the collaborative patient care team that supports an exceptional patient experience. Our RNs are empowered to practice and contribute throughout the care experience. At its core, the RN provides direct patient care while demonstrating servant leadership, leading clinic-wide huddles and leveraging our interdisciplinary approach to integrated care. The RN promotes a level of care that goes beyond industry standards and strives for excellence at every step. Job Responsibilities: The Crossover Nurse is an essential part of the collaborative patient care team, central to creating a strong patient experience in a virtual setting. This position is empowered to practice and contribute throughout the care experience by leveraging our interdisciplinary approach to integrated care.This position works in tandem with the primary care team to actively manage follow up care for patients including screening reminders, lab work, prior authorizations, and other delegated tasks.

Performs evidence-based nursing care and patient education via digital communication channels. Provides general triage services over the phone, secure messaging, and other digital channels. Monitors incoming messages on the Crossover Platform and collaborates with the team to assign cases to providers or respond appropriately. Responds to incoming mental health screeners and initiates referrals as needed. Assists the primary care providers with follow-up care for members, including screening reminders, prior authorizations, and delegated tasks. Facilitates the population health program by identifying care gaps, participating in outreach campaigns, and maintaining proper documentation (e.g., vaccines, screeners, vital signs) to close care gaps. Maintains proper documentation of vaccines, screeners, vital signs etc. in order to close care gaps Works with lab vendors to obtain results and add on tests. Completes prior authorizations for prescribed medications. Takes initiative to create workflows and standing orders to improve efficiency and collects data to demonstrate effectiveness of interventions. Performs other duties as assigned