BCforward
Transition Specialists/ Care Coordinator- Remote, IN
Company Description
Established in 1998, BCforward, a Black-owned firm headquartered in Indianapolis, IN, pioneers workforce management and digital product delivery solutions globally. With a team of 6,000+ consultants across the world, they champion human potential, guided by core values of People-Centricity, Excellence, and Diversity. As a market leader, BCforward provides a best-in-class workplace, emphasizing equal opportunity employment and fostering a culture of accountability and optimism.
Job Description
Job Title: Transition Specialist Location: Remote – Indiana (IN) Duration: Temporary (7+ Months) Pay Rate: $20.00/hour (W2) Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Overtime may be available based on business needs) We are seeking a highly organized and detail-oriented Transition Specialist to support the coordination and management of member transitions across various levels of healthcare services. This role plays a critical part in ensuring members experience smooth, timely, and well-supported transitions within the healthcare system.
Requirements
Required Qualifications: Bachelor’s degree or equivalent relevant experience 2–4 years of related experience in healthcare coordination or similar field Strong organizational and time management skills Proficiency in Microsoft Excel Ability to collaborate effectively across teams and departments Preferred Qualifications: Experience in care coordination, case management, or healthcare transitions Knowledge of healthcare systems, services, and member support processes Pay: $20.37 per hour Experience: Behavioral health: 2 years (Required) Inbound & outbound calling: 2 years (Required) Location: Indiana (Required) Work Location: Remote
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Responsibilities
Collaborate with care coordination teams, providers, and healthcare professionals to develop and implement effective transition plans Support the transition of members based on enrollment or changes in care services Identify new members requiring transition services in partnership with care management teams Ensure continuity of care by honoring existing authorizations and resolving transition-related issues Educate members, families, and caregivers on services, requirements, limitations, and exclusions Track and maintain transition metrics, including member assessments and transition volumes Assist in developing care plans and transition strategies for optimal member outcomes Contribute to the creation of educational materials and training programs for staff and providers Coordinate communication between members, caregivers, and healthcare providers Document all transition-related activities accurately and in compliance with policies Perform additional duties as assigned
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