Triage Clinician

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

This is a remote position and an anticipated future need. Spanish bilingual preferred. This person must be located in a multi-state compact state and hold a compact RN License in the state you reside. As a 24/7 call center operation, please be advised that our 40-hour work week schedules will vary to ensure continuous coverage for our customers. This means: Shifts may be scheduled across any day of the week Start times will vary based on business needs Schedules may include evenings, weekends, and holidays Our scheduling team works diligently to maintain appropriate staffing levels across all hours of operation while adhering to our 40-hour work week policy. Join our team and help make a positive difference in an injured person's life. As a Worker’s Compensation Telephone Triage Clinician, you will provide inbound telephone triage services remotely to injured workers while following the individual state Worker Compensation rules and regulations.

Use clinical expertise and communication skills to triage, consult, and provide recommendations for emergent and non-emergent situations. Focus on conveying compassion and ensuring service excellence is centered on the injured worker. Make safe decisions for appropriate care using critical thinking skills. Use departmental evidence-based protocols to triage patients. Build and maintain solid interdependent relationships within the team. Maintain up-to-date knowledge and skill in professional, clinical, and system areas. Demonstrate effective written and verbal communication skills.