Triage RN

Pediatric Associates has been caring for infants, children and adolescents since 1955. Pediatric Associates opened its first office in Hollywood, FL. Since then, our physicians have cared for four generations of families with our first patients now bringing their children, grandchildren and great-grandchildren to our practice. With Coastal Kids in California, ABCD and MDMG in Texas, Arbor in Arizona, Tri-County in Pennsylvania, Mexico operations, and our operations based in New York and New Jersey, and Florida Pediatric Associates Family of Companies is proud to have expanded as much as we have and hope to grow even more in the future. We invite you to follow our path as we are the largest pediatric organization in the United States. This new growth brings great opportunities for candidates looking to join our fun and dynamic family of over 4,000 employees. Search our jobs today and see why Pediatric Associates Family of Companies is one of the best Pediatric practices in the United States. Job Opportunities: We offer excellent job opportunities for administrative, business and medical professionals. Our jobs include: front office receptionists, clinical staff, lab and x-ray technicians, billing and collections, operations managers, business professionals and healthcare providers. We also have opportunities for LPNs and RNs to provide triage and care via telemedicine

Hybrid Opportunity Schedule: Monday-Friday 8am-5pm 1 day per week in office 4 days remote Address: 810 Clairton Boulevard Pittsburgh PA 15236 PRIMARY FUNCTION The Triage RN promptly and accurately attends to parents’ concerns about their child’s health. Work with parents to devise a plan of action for a sick child.

Handle phone calls by screening and responding to the patients who are seeking medical information and/or medical attention. Direct calls to Provider as needed. Schedule appointments, as the patient’s condition requires, answer questions, and provide limited health education. Furnish medical advice per KPP triage protocols. Appropriately and accurately document all phone encounter information into the electronic medical record. Process medication refill requests received via phone and/or patient portal. Complete forms used for school physicals, sports, camp, etc. Responsible for meeting or exceeding expected productivity requirements. Committed to excellence, best practices, compassionate and superior customer service with every patient and co-worker. Maintain confidentiality of all patient information. Work with staff, physicians, and other health care providers to facilitate continuity and coordination of care for all patients in the KPP practice. Review incoming documents and medical records and decide and act upon next steps. Empower and educate families to make well-informed decisions and act as a guide to resources. Attend meetings as required. Contribute to upholding KPP Patient Center Medical Home Certification, requirements, and recertification. On occasion, may be responsible for teaching others or allowing students to shadow daily activities. Contributes to KPP social media outlets by commenting, sharing posts, or writing articles. Accountable for performing applicable research. Contributes to general housekeeping that demonstrates pride in the KPP practice and space. All other duties as assigned.