Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We're connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. Care at Home is a collaborative, population health-focused care delivery model serving Dual Eligible Special Needs Plan (DSNP) members-individuals with significant medical, behavioral, and social complexity, including serious mental illness (SMI) and substance use disorders (SUD). In this role, you will partner with an interdisciplinary care team to deliver high-quality, evidence-based behavioral health care. As a Behavioral Health APC (PMHNP), you will play a critical role within an interdisciplinary care team, bringing psychiatric expertise into a home-based and population health model of care. You will support both direct patient care and consultative care. If you live in Wisconsin or Iowa and/or have licensure, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • Conduct telehealth-based psychiatric evaluations for patients with serious mental illness and substance use conditions • Diagnose, treat, and prescribe evidence-based pharmacologic and non-pharmacologic interventions • Provide bridge stabilization through medication management and follow-up care for high-risk patients • Work with interdisciplinary care team to ensure connection to community mental health services. • Act as a behavioral health consultant to an interdisciplinary care team including providers, RNs, and social workers • Support management of depression, anxiety, SMI, and SUD • Provide real-time and asynchronous consultation, including treatment recommendations and care planning • Help triage patients to appropriate levels of care, including specialty mental health and community-based resources • Support care continuity by partnering with external behavioral health providers and systems of care • Facilitate engagement in specialty care when needed • Deliver behavioral health education to interdisciplinary teams managing medically complex patients • Participate in case conferences, care rounds, and team-based decision-making • Contribute to a culture of continuous quality improvement and clinical excellence • Document all patient encounters, consults, and care coordination efforts in the EMR • Communicate clearly and effectively across care teams and community partners You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Optum Home & Community Care is part of UnitedHealth Group and provides telephonic case management services to help members navigate the health care system and access support services. As an RN Case Manager, you would assess members' health status, identify gaps in treatment plans, establish care goals, coordinate with multidisciplinary teams including mental health clinicians, provide patient education and coaching, make referrals to community resources, and facilitate transitions between care settings—primarily through phone calls in a high-volume customer service environment.
