X Benefit Group
X Benefit Group provides shared services that help businesses grow stronger, smarter, and more efficiently. From branding and marketing to HR, finance, operations, and technology solutions, we act as the operational backbone for a portfolio of forward-thinking companies. Our centralized approach creates efficiencies, reduces complexity, and allows our partners to focus on what they do best. We’re here to support sustainable growth, operational excellence, and long-term success.
Position Title: Virtual Primary Care RN/LPN Department: Clinical Services Reports To: Chief Medical Officer FLSA Status: Exempt Work Location: 100% Remote (Multi-State Licensure Preferred) Position Summary: The Virtual Primary Care RN/LPN supports longitudinal, relationship-based patient care through a secure telehealth platform. This role focuses on chronic disease management support, preventive care coordination, patient education, triage, and care navigation. The RN/LPN collaborates closely with physicians, advanced practice providers, and interdisciplinary team members to ensure high-quality, patient-centered virtual care delivery.
Knowledge, Skills & Abilities (KSAs)Knowledge Telehealth workflows and documentation standards. HIPAA and patient privacy regulations. Clinical protocols relevant to role scope. Chronic disease management standards. Preventive screening guidelines. Telehealth triage protocols. HIPAA and patient privacy regulations. Care coordination workflows in value-based models.Skills Clear patient communication. Efficient EHR documentation. Time management and prioritization. Clinical triage and assessment. Motivational interviewing. Clear patient communication. Care coordination and follow-up tracking.Abilities Ability to recognize and escalate clinical concerns. Ability to manage workload in virtual environment. Ability to adapt to evolving digital tools. Ability to manage panel-based patient populations Ability to identify care gaps. Ability to work independently in remote setting. Ability to escalate appropriately. Education & Experience Active professional license (RN/LPN where applicable). Medical Assistant certification preferred for MA roles. 1–2+ years relevant clinical experience preferred. Telehealth experience preferred. RN: Active, unrestricted RN license. Associate or Bachelor’s degree in Nursing. 2+ years primary care, population health, or care coordination experience preferred. LPN Active, unrestricted LPN license. 1–2+ years ambulatory or primary care experience preferred. Telehealth experience preferred.Working Conditions 100% remote work environment. Prolonged computer use. Flexible scheduling including evenings/weekends as needed. Performance expectations tied to quality and productivity. Secure workspace and reliable high-speed internet required.
Conduct virtual intake assessments and clinical screening. Perform telephonic/video triage in accordance with clinical protocols. Support chronic disease management (HTN, DM, HLD, obesity, behavioral health conditions). Reinforce care plans and medication adherence. Coordinate referrals, labs, imaging, and follow-up care.Patient Education & Engagement Provide virtual education regarding preventive screenings and wellness. Support remote patient monitoring workflows. Address patient questions regarding treatment plans. Promote patient activation and self-management.Documentation & Compliance Maintain accurate EHR documentation. Ensure HIPAA compliance. Support quality and population health metrics. Additional Responsibilities: Responsibilities are representative and not exhaustive. Additional duties may be assigned to support patient care delivery, operational needs, and regulatory compliance, consistent with scope of practice.Scope of Practice & Regulatory Compliance All duties shall be performed in accordance with applicable state scope of practice laws, organizational policies, and federal and state regulatory requirements.
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